Real Estate Agent Brisbane - RE/MAX United Vision

Please ensure all maintenance request are completed in writing.  You can log a request for repair online here through our website. For EMERGENCY REPAIRS, and to find out what is considered an 'emergency', please see below.

What is considered an emergency repair?

Emergency items are generally those that could cause injury to the tenant or damage to the property, and may include:

  • Water pipes have broken or burst
  • Blocked or broken toilet (if a second toilet is not available)
  • Serious roof leak or gas leak
  • Dangerous electrical fault, dangerous power point, loose live wire etc.
  • Flooding, rainwater inundation inside the property, or serious flood damage
  • Serious storm, fire or impact damage (i.e. impact by a motor vehicle)
  • Failure or breakdown of the gas, electricity or water supply to the premises
  • Hot water service failure (NOT INCLUDING REPLACEMENT) on a weekend, or long weekend (this would not be considered an after hours emergency if this occurs on a week night)
  • Fault or damage that makes premises unsafe or insecure
  • Fault likely to injure a person, cause damage or extreme inconvenience

If an emergency repair is required during business hours, please contact your Property Manager on 07 3843 1355. Should an emergency repair be required after hours then you need to phone the emergency contact number stated on your lease.